Privacy Policy

Last Updated: March 31, 2026

This Privacy Policy describes how Bholder (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website, use our forensic tools, or engage with our services. By using the Bholder platform, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information to provide better services to our users. The types of information we collect include:

  • Account Information: When you register, we may collect your name, email address, and professional affiliation.

  • Transaction Metadata: To perform forensic scans, we process the wallet addresses and Transaction Hashes ($TxID$) you provide.

  • Technical Data: This includes your IP address, browser type, and device information used to access our platform for security and anti-fraud purposes.

  • Payment Information: For premium forensic reports, billing information is processed through secure, third-party PCI-compliant payment gateways.

2. How We Use Your Information

We use the collected data for various purposes:

  • To provide and maintain our Forensic Analysis Tools.

  • To notify you about changes to our service or security alerts.

  • To provide customer support and process “Report an Incident” filings.

  • To monitor the usage of our website to improve UI/UX and system performance.

  • To detect, prevent, and address technical issues or unauthorized access.

3. Data Retention & Purge Policy

Unlike standard platforms, Bholder adheres to a Zero-Storage Mandate for sensitive forensic data:

  • Personal Data: Retained only as long as necessary to fulfill the purposes outlined in this policy.

  • Forensic Metadata: Raw transaction data and wallet paths are subject to an Automated Ephemeral Purge 24 hours after a report is generated.

  • Account Records: Retained until you request account deletion.

4. Disclosure of Data

We do not sell, trade, or rent your personal identification information to others. We may disclose your information only in the following circumstances:

  • Compliance with Laws: To comply with a legal obligation or valid government request (e.g., a subpoena).

  • Service Providers: With third-party companies that facilitate our Service (e.g., hosting providers), provided they adhere to strict confidentiality agreements.

  • Business Transfers: In connection with any merger, sale of company assets, or acquisition.

5. Your Data Protection Rights

Depending on your jurisdiction (such as GDPR or CCPA), you have the following rights:

  • The right to access – Request copies of your personal data.

  • The right to rectification – Request that we correct inaccurate information.

  • The right to erasure – Request that we erase your personal data under certain conditions.

  • The right to object – Object to our processing of your personal data.

6. Security of Data

The security of your data is our highest priority. We implement AES-256 encryption for data at rest and SSL/TLS encryption for data in transit. However, remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top.

8. Contact Us

If you have any questions about this Privacy Policy, please contact our Data Protection Officer:

  • Email: privacy@bholder.io

  • Address: [Your Business Address Here]